ARRIVAL GUIDELINES
Please arrive 30 minutes prior to the start of your scheduled appointment to allow yourself time to shower and use the lounge, sauna, steam room and whirlpool. Late arrivals will be subject to reduced treatment times. Click here for information regarding parking during your visit.

ACCESS
Use of The Spa and Fitness Center requires a daily fee. For those with a reserved spa treatment or in-room massage, there are no additional charges for spa facility use on the day of service.

WHAT TO WEAR
Robes and slippers are provided for your convenience. Professional draping is performed throughout the duration of your spa treatment.

DECORUM
For the safety and security of our guests and employees, professional and appropriate behavior must be exhibited by all persons at all times.

MEDICAL CONCERNS AND COMFORT LEVEL
Guests who are pregnant, have had recent surgery or have any other medical concerns are advised to consult their physician before booking spa services or using the spa facilities. Please bring to the attention of our professional service providers any concerns and feel free to communicate to them about your comfort level throughout your treatment.

MINIMUM AGE
The Spa and Fitness Center are appropriate for guests 18 years of age and older.

CELL PHONES, PERSONAL ELECTRONIC DEVICES AND CAMERAS
We strive to provide our guests with a tranquil and private escape from the outside world. Please help us by turning off cell phones, personal electronic devices, and cameras upon entering The Spa.

CANCELLATION POLICY
As a courtesy to all, we ask that a six-hour notice be given if you need to cancel or change your appointment. For a cancellation with less than six-hour notification, guests will be charged 50% of the treatment fee. For no-show appointments, the full treatment fee will be charged.

LOCATION
The Spa, Salon and Fitness Center are located on the Spa Level.

If you have any questions or need further assistance, our spa reservations specialists areavailable seven days a week from 7 a.m. to 8 p.m. PT at (702) 770-3900.